Introduction
At TrustDento, operating from Akharaghat Road, Muzaffarpur, Bihar - 842001, we are committed to ensuring a smooth, transparent, and reliable experience for all patients and independent dental practice partners. We value your feedback and take any concerns regarding our booking platform seriously.
Grievance Redressal Mechanism
If you have any complaints, disputes, or grievances regarding your experience on our platform, appointment coordination, or data practices, you can raise the issue directly with our grievance team. We are dedicated to reviewing and addressing all concerns promptly and fairly.
How to Raise a Grievance
To ensure your concern is addressed efficiently, please send a detailed email to our official support channel containing your name, contact information, booking details (if applicable), and a clear description of the issue:
Grievance Redressal Email: [email protected]
Office Address: Akharaghat Road, Muzaffarpur, Bihar - 842001
Resolution Timeline
Upon receiving your grievance, our team will acknowledge receipt promptly, investigate the matter thoroughly in coordination with the relevant stakeholders (such as regional dental clinics across Patna, Muzaffarpur, Bhagalpur, and Gaya), and work toward a fair resolution within a reasonable timeframe.
Contact Us
For any urgent inquiries or follow-ups regarding your submitted grievance, please reach out directly at [email protected].