Introduction
Welcome to TrustDento ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. Operating from our headquarters at Akharaghat Road, Muzaffarpur, Bihar - 842001, we provide an oral healthcare directory and booking platform designed to streamline dental appointments and connect patients with dental professionals across Bihar.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
Information We Collect
We collect information that helps us provide seamless booking experiences and connect patients with reliable dental practices:
Personal Identification Information: Name, phone number, email address (such as [email protected]), and location details when you register or book an appointment.
Health and Appointment Data: Information regarding your dental appointment preferences, symptoms, clinic selections, and communication history with dental providers.
Technical and Usage Data: IP address, browser type, device information, and interaction data collected automatically when you navigate our platform.
How We Use Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use information collected via the platform to:
Facilitate real-time appointment bookings and reduce scheduling friction between patients and dental clinics.
Send administrative information, appointment confirmations, reminders, and updates.
Improve platform performance, user experience, and our semantic search capabilities.
Maintain the security, integrity, and safety of our platform and user data.
Respond to customer service inquiries and support requests directed to [email protected].
Data Security
We implement enterprise-grade security measures, encryption protocols, and technical safeguards designed to protect your personal and health-related information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
Sharing of Information
We do not sell, trade, or rent your personal identification information to third parties. We may share information only in the following limited circumstances:
With Dental Service Providers: We share necessary appointment and contact details with the specific dental clinic or practitioner you choose to book with, solely to fulfill your appointment request.
Legal Compliance: We may disclose your information where required to comply with applicable laws, governmental requests, judicial proceedings, or legal processes.
Your Data Protection Rights
Depending on your location, you have rights regarding your personal information, including the right to access, correct, or request deletion of personal data we hold about you. To exercise these rights, please contact us directly.
Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data practices, please reach out to us:
Email: [email protected]
Office Address: Akharaghat Road, Muzaffarpur, Bihar - 842001